Missouri Student Unions Cancellation/No-Show Policy

Due to high campus demand for meeting space and information tables, customers who fail to cancel their reserved space or do not show up will be charged a cancellation fee. All users have 48 hours prior to a scheduled meeting/event to cancel otherwise, a cancellation fee per room, plus any room charges, equipment, miscellaneous charges and room reset fees will be billed to the customer.

Cancellation fees for meeting rooms, information tables, and ballrooms/large rooms will be assessed on the final invoice and emailed to the contact on the reservation. Users are not allowed to use the reserved space for functions other than originally reserved and rooms will be periodically checked for occupancy. An individual who occupies a room in an effort to circumvent a cancellation fee will still incur the cancellation fee.   Failure to meet these requirements will also result in a cancellation fee being assessed. Failure to pay cancellation fees will result in denial of future reservations until paid.

The Unions reserves the right to change and/or cancel a reservation or alter the use of other assigned space with the understanding that, at all times, every effort shall be made to provide comparable facilities.

If the MU campus is in “full closure” reservations will be cancelled and will not incur any fees.